Purpose
The conditions below regulate the use of the website www.printzvestuario.pt and the acquisition of the products present.
The use or acquisition of the products or services admits the acceptance of the conditions mentioned below. These conditions may change without prior notice, and the client should consider reading them before placing any order.
Identification
Printz Soluções de Vestuário is a registered trademark owned by a sole proprietorship of Luís Filipe da Silva Pinto, with the VAT number 268 804 702.
Means of contact
If you wish to contact us you can use one of the following ways
Mailing Address: Praça dos arsenalistas, Loja 99, 4705-081, São Lázaro, Braga, Portugal
Email: marketing@printzvestuario.pt
Phone: (+351) 253 131 791 - Monday to Friday from 09h30h to 18h30
The use of the website
When accessing www.printzvestuario.pt the client commits to
- Use the website to navigate through it or place legally valid orders.
- Not to place any false or fraudulent orders.
- Provide us with your e-mail address, postal address and/or any other information that may be necessary for the correct formalization of the order in a true and accurate manner. You also consent that we may use this information in accordance with the Privacy Policy.
- Do not use any content present on the site for any purpose unrelated to Printz Soluções de Vestuário.
Prices shown
Prices are to be understood in euros and do NOT include VAT (value added tax), and do not include shipping costs which will be added at the end of the order. Any change in the type of VAT applicable will be reflected in the final prices.
Printz Soluções de Vestuário reserves the right to change prices and specifications at any time, and disclaims any errors in prices or specifications due to any errors published on the website. During the processing of your order, any price errors that may be appearing on the site due to technical anomalies will be promptly corrected. In this situation the customer will be contacted by Printz Soluções de Vestuário. If the price of the product displayed on the site is actually lower, the difference will be refunded. If the price is higher the customer will be contacted and reserves the right to accept or cancel the order.
Buying process
- Choose a product, the color, and the size (if applicable);
- View the total price on the slip that appears;
- Click on buy to add the item to the shopping cart;
- To finalize the order access the shopping cart, check that everything is as desired and click on checkout;
- Login to your account, if you are not a client you can create a new account and enjoy all the advantages of being a Printz Apparel Solutions client. You can also finalize the purchase as a guest, without having to create an account;
- Confirm the shipping address, if it is not correct you can change it. Pay special attention when filling in the address. A successful delivery depends on a correct address;
- Check the shipping method;
- Check all the shipping information again and if it is correct, click continue;
- Choose the payment method from those available;
- If you want a tax number on the invoice, enter it in the TIN field.
- If you have a discount code, enter it in the "Discount Code" field;
- If you want to add a note to the order you can do so in the field below;
- Check all the information about the order as well as the total amount. Again pay special attention to the shipping address details. If everything is correct, click on place your order.
Out of stock / production unavailability
Printz Soluções de Vestuário usually ensures the availability of all items, services and products. However, in cases where there is a stock failure or production impossibility, the client will be promptly notified and will be offered a replacement, cancellation (refund of the amount paid) or postponement of the order.
In the event of a consumer dispute, the consumer may resort to the following entities for alternative resolution of consumer disputes:
- CNIACC - National Center for Information and Arbitration of Consumer Conflicts - Tel: 213 847 484; E-mail: cniacc@unl.pt
- CIMAAL - Algarve Consumer Conflict Information, Mediation and Arbitration Center - Tel: 289 823 135; E-mail: cimaal@mail.telepac.pt
- Centro de Arbitragem de Conflitos de Consumo do Distrito de Coimbra - Tel: 239 821 690/289; E-mail: geral@centrodearbitragemdecoimbra.com
- Lisbon Consumer Conflict Arbitration Center - Tel: 218 807 000 / 225 029 791; E-mail: juridico@centroarbitragemlisboa.pt; director@centroarbitragemlisboa.pt
- Oporto Consumer Information and Arbitration Center - Tel: 253 508 349 / 225 029 791; E-mail: cicap@mail.telepac.pt
- Centro de Arbitragem de Conflitos de Consumo do Vale do Ave/Tribunal de Arbitragem - Tel.: 253 422 410; E-mail: triave@gmail.com
- Information Center. Mediation and Consumer Arbitration (Consumer Arbitration Court) - Tel: 253 617 604; E-mail: geral@ciab.pt
- Consumer Conflict Arbitration Centre of the Autonomous Region of Madeira - Address: Rua Direita, 27 - 1st floor, 9050-405 Funchal; E-mail: centroarbitragem.sras@gov-madeira.pt
For more information consult the Consumer Portal at www.consumidor.gov.pt